Shipping information


I ship to ITALY with Registered Mail (delivery in 4-6 working days, safer) and Posta 1 (delivery in 1-4 working days). It is a safe and traceable shipping service.

At the time of purchase, name, surname, complete address (street, number, city, postal code, province, country) and the required contact details must be provided.

Shipping costs will be paid by the customer and will be displayed at the time of payment. Orders are shipped within 5-7 working days of receiving them.

The tracking link will be delivered to you via email upon shipment.

Any shipping errors due to an incorrect address will not be my responsibility. Any management costs for shipments with an incorrect address will be borne by the customer.

Granolacrystals will not be responsible for any delays, losses, cancellations or anything else attributable to the disservices of couriers and the national postal service.


Upon delivery, the recipient is required to inspect the package in order to check for any defects or damage. If you find the presence of defects or damage, you must immediately report it to the courier, refuse the package and notify me via the e-mail address:

Granolcrystals does not assume responsibility if the packages are damaged by courier or postal services and the shipment is still accepted by the recipient.

SHIPPING TO EU COUNTRIES (currently not available)

I ship to the EU with International Registered Mail (delivery in 6-10 working days).

SHIPPING TO NON-EU COUNTRIES (currently not available)

CUSTOMS COSTS : If the shipment is directed to a NON-EU country, it is possible that the package, once it arrives in the destination country, is subject to customs clearance charges and expenses based on the value of the item purchased by the user. Granolacrystals is not able to estimate the amount of these costs, which are always borne by the recipient or customer.


The topic of eco-sustainability is very close to my heart. Every day I do my best to impact the planet as little as possible with my lifestyle and habits.

Granolacrystals, my virtual shop, also follows this ethic. For your order I have chosen the most sustainable packaging possible, with reusable elements (organza bag) and recycled components.